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Frequently Asked Questions

These are the most frequently asked plumbing related questions that we get from our customers. We thought providing a page for these questions would be beneficial for easy customer access. Simply scroll down to find your question, and click on it to reveal the answer. As always, don’t hesitate to reach out if you don’t see your question listed, or the answer you’re looking for. You can email us directly at info@99plumbing.com or call us at (530)592-8676.

What are some of the biggest benefits tankless water heaters offer over conventional heaters?

One benefit of tankless water heaters is unlike conventional water heaters, they never run out of hot water. While storage tank water heaters have a limited capacity (usually between 40 – 60 gallons), tankless water heaters heat water as it passes through the system, meaning you’ll never run out of hot water!

Another benefit is that since there’s no stored water, there’s no risk of an untimely leak (flooding from water heaters is one of the most common homeowner insurance claims!). And, since you’re only heating the water you’re using, you’ll see major reductions on your energy bills.

Why pay a professional plumber rather than a handyman?

You get what you pay for. Plumbers are generally trained in customer service as well as their field of expertise. This benefits you because plumbers know how to provide you with the long term solution, rather than the cheapest and easiest.

Why shouldn’t I use Drain-O or Liquid Plumr?

These chemicals are acidic and extremely corrosive to your plumbing sewage system, ESPECIALLY older metal piping. Not only that, but they rarely, if ever, actually work. Most of the time the plumber just ends up getting the chemicals on their skin and have to treat it accordingly. Those products are also EXTREMELY harsh on septic tanks.

Copper vs. Plastic water lines?

Copper is much more durable, especially in environments where rodents may be prevalent (rural areas). The life expectancy of copper is 30-50 years approximately. Plastic (PEX) is a fraction of the cost, both in labor and production. However, the life expectancy for plastic has not yet been determined.

How can I check if I have a leak?

If you think you have a leak in your home, there’s an easy way you can check. Go out to your water meter and record the level. Make sure no one uses any water for a few hours, then go back and check the meter again (it’s easiest to do this when everyone goes to bed, then check it again first thing in the morning). If the level has changed, you probably have a leak – call 99 Plumbing to have it taken care of right away!

Is there anything I should NOT flush down the toilet?

You really shouldn’t put ANYTHING down your toilet, except what’s supposed to go down there. Avoid putting in things like:

  • Baby wipes, napkins, facial tissue or paper towels. While these will flush fine, they don’t break down the way toilet tissue does and will cause clogs or damage your septic system.
  • Sanitary products or diapers
  • Q-tips, cotton balls or dental floss
  • Hair
  • Food scrap
  • Small toys
  • Cat litter
Why does water back up into the sink when I run the dishwasher?

This usually means there’s food stuck in your disposal. Since the disposal drain and dishwasher drain are connected, a clog in one will lead to a backup in the other. To prevent this from happening, always make sure your garbage disposal is free of food particles before turning on the dishwasher and always run the garbage disposal with plenty of cold water. If it gets really bad, you can plug up the sink, fill it with water, then remove the plug and run the disposal. The weight from the water should help force out whatever is backed up in the drain, eliminating the blockage. If this doesn’t work, give us a call! We carry garbage disposals on our trucks and can have you up and running the day you call.

Is there anything I should NOT put down my garbage disposal?

Yes – in fact, there are a lot of things that should never go down a garbage disposal. Fibrous foods, including celery, asparagus, and artichokes can wrap around the blades and choke them. In addition, you should avoid putting down:

  • Potato skins
  • Bone fragments and eggshells
  • Banana peels
  • Fats / grease
  • Unpopped popcorn kernels
  • Onion skins
  • Fruit pits and seeds

Client Testimonials

Found them on the internet to fix my bathroom faucet. They were very knowledgeable, friendly, affordable and dog lovers! Will definitely use them again if I need a plumber!

Kellie L.

Had Josh and Dale install a water heater and dishwasher at my old house and they did a great job and were reasonable priced. I will definitely call them when I need work done at our new home. Erin in the office was also wonderful to work with. 👍

Hope V.

Mother’s Day Brunch…. 10 people in my house and the kitchen sink clogs to the point of no return. 99 plumbing was here in less than an hour and had it fixed with another hour. Great Service, highly recommend. They cleaned my drain for $99 just like their ads said! #successfulbrunch #99plumbing

Danielle M.

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License #: 1026229